Saturday, March 16, 2013

Cheers for actual Customer Service

I received the following correspondence after ordering MiniMac some awesome pint-sized aviator sunglasses from Goggles and Glasses:


"Your item has been gently taken from our shelves with sterilized contamination-free gloves and placed onto a satin pillow.
A team of 50 employees inspected your product and polished it to make sure it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your product into the finest cardboard box that money can buy.

We all had a wonderful celebration afterwards and the whole party is set to march down the street to the post office (72501) where the entire town of Batesville will wave "Bon Voyage!!" to your package.

I hope you had a wonderful time shopping with us on Gogglesandglasses. We sure did.  Your picture is on our wall as "Customer Of The Year". We're all exhausted but can't wait for you to come back to us soon."


In an environment where customer service is no longer a guaranteed part of any consumer transaction, I love it when someone not only does it well but has a hilarious sense of humor in the process.

Have an awesome Saturday and don't get yourselves pinched today.

8 comments:

Liza said...

And there's my first Saturday laugh. Thank you!

Brian Miller said...

ha.

now i wonder how much of that is true...but its def funny...and a hope...smiles.

Eva Gallant said...


That is really neat!

So. Cal. Gal said...

Haha! I got a cute message like that from CD Baby. I love a company with a good sense of humor.

joanne said...

love it, a little humour and manners go a looong way. Can't wait to see those goggles!

The Savage said...

Now that is wonderful! I can tell you, knowing a little about the industry that it cost more to produce the box than it did the glasses.

The Savage said...

Now that is wonderful! I can tell you, knowing a little about the industry that it cost more to produce the box than it did the glasses.

carma said...

very clever - love people with a good sense of humor :)